Bridge Accident

Tempe Town Lake Bridge Fire – We Find a Way!

On July 29, 2020, a bridge over Tempe Town Lake caught fire and partially collapsed after a train derailed. Tempe Fire Department officials said the derailment happened around 6:09 a.m. and involved a Union Pacific train.

The BPG splicing team had just finished their normal night shift when Kory Setzke, our Project Manager,  received a call from one of our clients. The client, the BPG Construction and Tech Teams were well aware of the severity of this accident and the potential outages for client due to fiber breaking, especially since this involved long-haul network connectivity. Long-haul fiber is usually built along railroad tracks as it connects other cities and states such as Tucson and California, unlike the metro fiber network. At the time of the accident, no fiber strands had broken, but the BPG teams understood that the fiber would be sheared in half once the rescue workers removed the damaged train from the accident site and valuable time could be saved by prepping accordingly. BPG was tasked with rerouting the Long-haul fiber into the Metro Fiber Network to bypass the damage.

Our Project Manager immediately started to reach out to the splicing team to gather a team to respond to the incident. The splicing team met at the yard to pick up four of our splicing trailers. They then met the construction team close by the crash site by 9am. The construction team was already doing their part to assess the situation and to begin trenching new conduit to allow the connection of new fiber cable between the long-haul and Metro fiber network.

Throughout the day, while prepping, splice crew members were taking breaks in the trailers to get out of the heat and even to take short naps, since this was going to be a long day and night, after having worked a full shift already. At 10 pm the rescue team started moving the damaged train cars, and the fiber went down as anticipated. Three Network Cabling Companies were affected. Our client, who works exclusively with BPG was the first one to be up and running again! Great job, BPG!

“This was one of the most unique fiber outages I have experienced,” our Project Manager explained. “I was extremely impressed with the construction and splicing departments for their teamwork and their willingness to do whatever it took to get the job done. It is awesome to see how the BPG team provides turn-key services for our clients, even in emergency situations. Our client was on site the entire time and even with the splicing team during the cutover to help determine the best possible splicing plan. We had not had such a fire drill in quite a while, and it was very encouraging to see the entire team step up and work together so well.” 

electric solutions in control panel

BPG Announces its Newest Division – BPG Electric

BPG Designs announces the addition of its newest division – BPG Electric. This division will be responsible for commercial electrical work in the greater Phoenix area.  Its organizational structure will further enhance the company’s ability to service customers and increase profitability while also continuing to capture strategic growth opportunities for the company as a whole.

“We are excited about our company’s current performance, growth and reputation in the industry,” said Ben Goddard, CEO of BPG Designs. “With the addition of this new division, we hope to solve more of our customers’ pain points. BPG Designs was founded in 2000, added the Utility Construction Division in 2004 and the Technologies Division in 2014.  This structural addition proves to be a natural evolution of BPG Designs’ streamlined organization and will provide the company further stability, growth and profitability.”

BPG has appointed Jonathan Goddard as Director of the Electric Division. Jonathan is formally trained in a 5-year California state apprenticeship program and has been working in the electrical industry since 2001. Over the years, he gained an extensive skillset including designing and building industrial control solutions for food processing equipment, refrigeration and conveyor systems. His attention to detail has enabled him to successfully complete large hospital projects involving replacement of main backup power and other critical life safety systems.

coastline

BPG Expands to New Office Location in California

BPG Designs, LLC expands its operations and opened a new location in Los Angeles, California.  The new location has been in operation since January 6th, 2020 and we are currently serving customers’ needs in our Designs (GIS / Mapping Surveying, CAD Services, Design Services, UAV / Drone Services) Services. Future services will include Construction (Horizontal Directional Drilling, Vacuum Excavation, Excavation, Utility Construction, Fiber Optic Cable Installation), Technology (Fiber Optic Splicing & Testing, Structured Cabling Systems, Wireless Solutions, Surveillance Systems, Distributed Antenna Systems), and Electrical (Lighting, Renovations, Industrial Controls, Tenant Improvements, UG Utility) needs.

“We are excited to expand our services into the Los Angeles area marketplace to be able to serve our  customers’ day-to-day needs much quicker,” commented Justin Platchek, the Chief Operations Officer of BPG Designs, LLC. “This move represents another significant milestone in the history of BPG and the additional space will also provide BPG with the opportunity for further expansion into additional markets and services.  BPG started operating in Southern California in 2017 with the opening of our Carlsbad office serving the Orange County and San Diego markets.”

The company appointed Justin to oversee this new location along with the existing office in Carlsbad, California. Justin started his career with the US Air Force, in the 944th Fighter Wing, Civil Engineering Squadron. He joined the company in 2006 and worked his way through the various departments in the company, developing a deep knowl­edge of all aspects of the company’s operations. With each new position, he acquired additional responsibilities that contributed his knowledge and leadership skills. In addition to his new responsibilities in California, Justin oversees all facets of the day to day operations of the company’s divisions and administrative functions.

Jason Larez - Working from home

COVID-19 and Working from Home – an IT View of Things!

Here at BPG, we are of the lucky few who are considered essential workers during the COVID-19 quarantine, yet most of us get to work from home and stay safe and healthy. Setting up approx. 150 employees to work from home within three days proved to be challenging at times. Luckily, we had all the resources, leadership and employee support we needed to get it done! The work performed by the IT Department was a collaboration of the entire IT team with the full support of the Leadership Team.

Here is a timeline of the events:

Monday evening, March 16, 2020: The Executive Leadership Team decided to have everyone work remotely to avoid the spread of the disease. A timeline was sent to the IT Department along with the approval to purchase as many VPN licenses as needed. That night, the IT Department pushed through the night to test that VPN was working correctly and to work with outside providers to make it all possible.

Tuesday, March 17, 2020: The Executive Leadership team identified the users to work from home and approved the purchase of additional VPN licenses. The first 38 employees were fully operational to work from home and an additional 23 users were capable of remote work with remote assistance. The IT Department fielded over 50 IT support tickets that day. And again, the IT Department worked long hours that night to test that our VPN could handle this many users and more.

Wednesday, March 18, 2020: An additional 118 users were fully operational for remote work, and the IT Department fielded over 110 IT support tickets that day. This work was done in phases, as divisions and departments were prioritized on who would move from our facilities in the three states first. Careful planning determined which teams to send home first. It was obvious, due to workstations being close in proximity to one another, our design and engineering division was first. The next few days were spent on testing, helping people with login issues, and planning next steps.

It is easy and routine to come to work every day, turn on your computer, enter your password and start working. Working from home, learning all the steps just to log in, learning how to solve VPN issues and learning how to fix crashed computers proved to be a giant learning curve for individuals. Supporting the teams remotely was also new and extremely challenging for the IT Department. Within two weeks the daily questions became less and less and one month later, we have no more questions!

Considering the little time we had to test the process through to a successful end, issues that arose were fixed surprisingly fast with the support of the whole BPG team. Individuals figured it out; the IT Team figured it out! #oneBPG! #BPGstrong!